Got an emergency? Save this number on your phone

There's a hotline for your complaints, too.

 

(SPOT.ph) Most of us are familiar with the hotline 911 as the emergency number in the U.S. But starting August 1, the same three digits will also be implemented in the Philippines as the national emergency hotline. Complaints, on the other hand, can be directed to another 24/7 hotline, which is 8888.

 

The new hotline was derived from the Central 911 of Davao City, Presiden't Rodrigo Duterte's old turf. It was officially launched in the city in September 2002 to address emergency calls for criminal incidents. As years went by, it expanded to respond to other emergency services such as medical, search and rescue, fire, and disaster without having to dial other seven-digit numbers. This is the model that the new hotline will employ.

 

The Philippines’ original emergency number was 117, which, unlike 911, is admittedly less familiar to Filipinos, according to Interior and Local Government Sec. Ismael Sueno on July 22. His undersecretary, Jesus Hinlo Jr., said on July 29 that calls coming in through the existing Patrol 117 program will still be addressed.

 

Globe Telecom said on July 27 that they will be charging 911 calls with an additional P5 for their subscribers. Globe General Counsel Froilan Castelo noted that this was suggested by the government to discourage prank calls.

 

Photo from 911 Philippines

 

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