One-stop service center for OFWs now open

Going home is now less of a hassle.


( The Philippine Overseas Employment Administration opened its first one-stop service center located in Mandaluyong City on Monday, August 15. The center aims to speed up the process for Overseas Filipino Workers looking to secure government-issued documents required for work abroad.


“We made sure that all major services needed by the Overseas Filipino Workers (OFWs) are available in the center,” Philippine Overseas Employment Administration (POEA) chief Leo Hans Cacdac told Philstar. Cacdac added that the one-stop shop would reduce the expenses incurred by aspiring OFWs who in the past had to visit each government agency to have their papers processed.


The service consolidates the services of the following government agencies:

1. Department of Foreign Affairs (DFA)
2. Overseas Workers Welfare Administration (OWWA)
3. Technical Education and Skills Development Authority (TESDA)
4. Professional Regulation Commission (PRC)
5. Maritime Industry Authority (MARINA)
6. Home Development Mutual Fund (HMDF)
7. Philippine Health Insurance Corporation (PHIC)
8. Social Security System (SSS)
9. Philippine Statistics Authority (PSA)
10. Bureau of Immigration (BI)
11. National Bureau of Investigation (NBI)
12. Commission on Higher Educaiton (CHED)
13. Tourism Infrastructure and Enterprise Zone Authority (TIEZA)
14. Philippine Overseas Employment Administration (POEA)




For his part, Department of Labor and Employment Sec. Silvestre Bello III said they are planning to make the one-stop shops a nationwide service. “With the approval of the POEA or Department of Labor and Employment (DOLE) regional offices, we may also extend services during weekends and holidays,” he said.


The service is in line with President Rodrigo Duterte’s order to streamline government processes and have documents released within 72 hours, which he mentioned at his first State of the Nation Address.

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