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(SPOT.ph) Account holders of the Bank of the Philippine Islands expressed outrage after an advisory came out on their website on August 26, Friday regarding the deadline for filling out customer information sheets. This was pursuant to a circular sent out by the Bangko Sentral ng Pilipinas, which requires financial institutions to regularly update its customer information records. Not meeting the deadline on August 31 would limit the user’s access to over-the-counter transactions and deactivate 24/7 services (ATM, online banking, and mobile banking). The announcement was posted on the bank's website on Friday afternoon, giving Bank of the Philippine Islands (BPI) clients limited time to submit requirements, given that it was also a long weekend. It didn’t help that this public service announcement reached mainstream media only on Monday, August 29.
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Hayy nako BPI. Ang notice niyo August 26 tapos deadline August 31 lang? Di kami kasing bilis ni T.Swift at for sure dagsa ang tao nyan! ????????????
— Eldrin Cruz (@JediMasterEJC) August 29, 2016
#MoveOnGoals ala Taylor Swift
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mag panic ka din sa announcement ng BPI para kunwari marami kang pera ????
— TON (@tonnorcos) August 30, 2016
Panic alert!
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"Pasahan ng papel finish or not finish, BPI." Oh my gosh. Hahahahahahahahaha.
— VENUS, Corp. (@venusretweets) August 30, 2016
When BPI is like your teacher in grade school
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Si BPI yung kliyente mong pinepressure ka sa deadline, at wala kang choice dahil sa kanya nakasalalay yung pera mo.
— Karl Jaena (@karljaena) August 29, 2016
So true, so true.
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#BPI yung lider ng grupong nakalimot sa deadline kaya bara-bara makapagutos
— Hodge Podge (@hodgepodge_je) August 29, 2016
Also why we hate groupwork
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On a scale of 1 to BPI, gaano ka katanga mag-schedule ng deadline?!
— Gerg (@gregsroc) August 29, 2016
Wag tularan.
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BPI - Nagbigay ng instruction ng late, tapos ilang days lang deadline na.
— AlyannaJessicaCalizo (@AlyannaCalizo) August 29, 2016
BPI clients: pic.twitter.com/b2AOq0MUYt
Oh no!
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BPI announced later on that the deadline has been moved to September 30. Whether it was an honest mistake on BPI’s part or the online outburst was just too powerful, people were just relieved about the announcement. The financial institution surely got a lot of mentions because of the whole deadline fiasco.
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Deadline moved. Thanks, BPI. Camping sana ako sa tapat niyo tonight eh lelz
— Sy Bismonte (@sybismonte) August 29, 2016
Same.
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BPI depositors: GRRR!!! GRRR!!! GRRR!!!!
— Tonyo Cruz (@tonyocruz) August 29, 2016
BPI (after extending the deadline): pic.twitter.com/VeKSNDrdiw
Keep calm and carry on.
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Hoy @TalktoBPI na-stess ako dun sa paandar n'yo! Buti inextend n'yo na! Jusko pag ako talaga nag pull out sa inyo maba-bankrupt kayo. ????
— SENYORA (@Senyora) August 29, 2016
Our sentiments exactly.
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Photo from BloombergÂ