RIP Samsung Galaxy Note 7, it was nice knowing you
Take care in phone heaven.
(SPOT.ph) When South Korean tech company Samsung released the Galaxy Note 7 in August, everything was great. The smartphone features a dual-curved 5.7-inch screen, a spiffy stylus (a.k.a. S Pen), better cameras, and iris-scanning security. It's also water-resistant. A really cool underwater review by the Wall Street Journal even said that "The Galaxy Note 7 is the greatest Android phone (they've) ever tested."
That is until the unit started exploding.
"I'm Harvey Dent and I have the iPhone 7"— C.C. (@CheezusCrust) October 13, 2016
"And I'm Two Face and I have the Samsung Note 7" pic.twitter.com/7kiQateGnQ
As a response, Samsung immediately announced a global recall of all Galaxy Note 7 devices on September 2 and airlines and airports started restricting the use of the unit in their premises. "Because our customers' safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7," the tech company said in a statement. Phones were returned and the Galaxy Note 7s had their battery suppliers changed. But replacement devices soon started blowing up, too.
With no clear answer as to why the water-resistant phone is too fire-prone, Samsung announced on October 11 that all carrier and retail partners globally should "stop sales and exhanges of the Galaxy Note 7." Globe, a local telecommunications company, released a statement on October 12 saying that they "will discontinue selling Samsung Note 7 and will no longer issue same device replacements to customers." They're also starting to retrieve the units from customers and replace them with a device of equivalent value. Smart has implemented the same process. “If you obtained your phone from us, please go back to the Smart store so we can help you," Ramon Isberto, public affairs head at PLDT and Smart, told Inquirer.
Reports say that Samsung is also sending "fireproof boxes and protective gloves" to customers who are planning to return their Galaxy Note 7 devices. You know, just in case.