Caught on Cam by NCAP? MMDA Will Now Alert You Instantly via SMS and Email

The new real-time alert feature is the agency’s latest upgrade to NCAP, which uses CCTV cameras to detect traffic violations like illegal turns, lane swerving, or beating the red light. Once a violation is verified, a message is sent to the vehicle owner via SMS and email. The official SMS will come from “MMDA_NCAP”—not a regular phone number—while the email will be sent from no-reply@mmda.gov.ph. Both alerts are one-way notifications, so they can't be replied to. 

This rollout comes in light of growing complaints from motorists who were shown “No Record Found” on the May Huli Ka website—even when they later find out they’ve been fined. According to the MMDA, that’s because not all violations appear instantly. Manual apprehensions by traffic enforcers take time to verify, encode, and upload, unlike NCAP violations captured by AI cameras, which are processed automatically. 

In addition, the website only covers NCAP violations on major thoroughfares like EDSA, C5, and Quezon Avenue, among others. For everything else, like traffic enforcer-issued tickets, you’ll need to check with the MMDA Head Office, the Land Transportation Office (LTO), or your local government.  

Also read: How to Check If You Have an NCAP Violation

That said, MMDA Chairman Don Artes urged the public to keep LTO records up to date, especially their mobile number, email address, and vehicle ownership details. If you've sold your vehicle but haven't processed the official transfer, you could still be held responsible for any new violations by the new owner.

The MMDA also reminded the public not to click on links from unknown or suspicious messages pretending to be from the agency. Official notices will never include clickable payment links.