GUIDE: How to Check and Pay for NCAP Violations on Your Phone

(SPOT.ph) If you’ve ever wondered whether you’ve been flagged by a traffic camera, you no longer need to keep guessing. The Department of Information and Communications Technology (DICT) and the Metropolitan Manila Development Authority (MMDA) have expanded access to No Contact Apprehension Policy (NCAP) records and violations through the eGovPH app.

With this new online platform, motorists no longer have to use the separate MayHuliKa website, which was launched on June 16, 2025. MMDA Chairperson Don Artes said that the website recorded more than 15 million views, over 11 million traffic violations, and 2.7 million unique users.

Now, all you will need is the eGovPH app on your phone.

"Napakaganda po nito, napaka-convenient po—para instead of nasa traffic tayo at nag-absent pa sa trabaho, pipila pa tayo, bahay na lang," DICT Undersecretary for eGovernment David Almirol Jr. said.

Also read: No Contact Apprehension Policy Is Back: What We Know So Far

If you don’t have an account yet, you can download the eGovPH app from the Play Store, App Store, and App Gallery. Sign up using your mobile number and enter the one-time password sent via SMS.

After you have verified your account, you might immediately see a prompt to check for NCAP violations. If it does not appear, use the app’s search bar and type “MMDA NCAP,” then select the service from the results.

Users will first need to register their vehicles before they can view NCAP violations associated with their license plate numbers. Prepare your Certificate of Registration, as you can scan the document instead of entering each detail manually.

For manual registration, enter the vehicle’s plate number or conduction sticker number, 15-digit Motor Vehicle File Number, make, and model. The MV File Number can be found on the vehicle’s Certificate of Registration. Make sure the plate or conduction sticker number and MV File Number match the records of the Land Transportation Office (LTO).

After the vehicle is added, the app will display any recorded MMDA NCAP violations linked to it, along with the amount due and payment status. Vehicles without recorded violations should not show an outstanding balance.

Under one eGovPH account, you can register multiple vehicles and pay several traffic penalties at once, which may be useful for households or businesses managing several cars.

Open the vehicle with an outstanding violation and review the ticket details and corresponding fine. You can then select the violation you want to settle—or pay several violations in one transaction—and check the total amount due before proceeding.

Payments can be made through cashless methods such as bank transfers, e-wallets, and debit or credit cards.

Keep in mind that transactions are processed in real time, so the app should update the violation’s payment status shortly after the payment is confirmed.

If you don't regularly check the eGovPH app, there is no need to worry. Alert notices of apprehension and resolutions will still be sent to your email and contact details registered with the LTO.

The MMDA and DICT said the integration should also make it easier for motorists to settle violations that could otherwise block the renewal of their vehicle registration with the LTO.

Want to contest a ticket? Unfortunately, that part is not handled through eGovPH.

You’ll need to scan the QR code on your Notice of Violation or citation ticket, which will take you to the MMDA’s separate online contest platform.

Also read: How to Appeal + Settle Fines Under No Contact Apprehension Policy