GMA 7 files complaint vs SkyCable for "signal loss" during Eat Bulaga

It has something to do with #AlDub

 

(SPOT.ph) Uh-oh, it looks like SkyCable is in trouble. GMA Network has reportedly filed a complaint with the National Telecommunications Commission (NTC) after viewers complained about the loss of GMA's signal before Eat Bulaga and during its viral #AlDub KalyeSerye segment.

 

In a letter, GMA said this was a violation of the Revised Rules and Regulations Governing Cable Television Systems in the Philippines. The network asked for immediate action as paying SkyCable subscribers were "being short-changed through the irresponsible acts of their service provider."

 

GMA cited different tweets by viewers from July 19 to August 21. One user wrote, "OMG! Walang signal ang GMA sa SkyCable dito sa Bacolod pero ang iba meron. Nakaka-badtrip! Eat Bulaga na mamaya." Another said, "SkyCable naman eh. Kapag Eat Bulaga na lagi malabo o mawawala. 'Wag ganoon."

 

This isn't the first time intermittent signal has gotten the company into trouble. In February this year, TV5 also filed a complaint with the NTC for failing to air the network's signal for over two and a half hours in January. According to TV5's head of programming Dan de Padua, this "adversely affected [their] viewership."

 

SkyCable is the cable and broadband unit of ABS-CBN Corp.

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