GMA News Online reports that "from January to September, the Department of Trade and Industry (DTI) Philippine Shippers Bureau received about 500 complaints of non-delivery of balikbayan boxes." The report explained: "Some freight forwarders supposedly failed to pay the right duties to the Bureau of Customs so their shipments were held."The report likewise noted: "To report similar cases, call the DTI Hotline at 751-3330 or the Philippine Shippers Bureau at 751-3304."
Below are the 14 freight forwarders on the DTI blacklist:
(Note: Among these firms, Alas Cargo’s reaction was cited in the GMA News Online report. The firm’s general manager Glorina Marzo said they had not received any formal complaint. Marzo also said that they even had customers who want to disprove DTI’s allegations.)
United Arab Emirates
- Al Rodah Marine Cargo
- Cityline Cargo
- Dagupan Cargo Packaging Services
- Smooth Express
- Express Link Cargo Services
United States of America
- Associated Consolidation Express
- Alas Cargo
- AAA Cargo Express Inc.
- Shipping Express in Chicago
- ABS-CBN Star cargo
Saudi Arabia
- RJM Freight Cargo Forwarders
- WRJ Freight Forwarders
Ireland
- SCRL Cargo
- Maharlika Enterprise Cargo Services
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