Globe announces service disruption from March 2 to 5 due to IT modernization moves

InterAksyon.com reports that "in a letter to subscribers, Globe Telecom Inc. president Ernest Cu said the disruption, which would happen March 2-5, would be caused by the first phase of the telco’s IT modernization."

InterAksyon.com reports that "in a letter to subscribers, Globe Telecom Inc. president Ernest Cu said the disruption, which would happen March 2-5, would be caused by the first phase of the telco’s IT modernization."

 

According to Globe, among the issues that Globe subscribers would encounter during the four-day period of disruption are the following:

 

- For Globe postpaid and Tattoo postpaid, subscribers will be unable to register with promos, except for all roaming promos, which will remain available even during the transition period;

 

- The first bill after migration will be delayed by three weeks, but the payment due dates will be adjusted accordingly;

 

- The bill will undergo changes depending on the cut-off date and the time Globe completes transition to the new system, with the nature of the changes to be explained as a subscriber receives the notice; and

 

- For Globe prepaid, Touch Mobile, Tattoo prepaid and Tattoo@Home, the disruption would be "minimal," as subscribers would continue to enjoy the same service levels.

 

 

For more on this story, log on to InterAksyon.com.

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