Got Government Concerns? Globe Lets You File Complaints Via Text

Globe Telecom sent an advisory to its subscribers on Wednesday informing them that they can raise government concerns and complaints via text for free.

We tried sending a message to Citizen's Complaint Hotline 8888 to see if there would be a response.

In a few seconds, we got a long text back in full Filipino.

For complaints

You'll be asked to provide the following details

• Government agency you want to report
• Full details on your complaint

Providing a name is optional.

For assistance and aid

• Name
• Type of help: Financial, for livelihood, for housing, for work, or for education
• Government agency you'd like to approach
• Full details of your request

All text messages must have more than 200 characters to be processed.

Any and all information contained in the exchanges will be under the protection of the Data Privacy Act and the complaint hotline's data privacy policy which can be found on their website.

Texting back signifies your agreement to the terms.