Alanis Morrissette has canceled her Manila concert which was supposed to be staged in the first year of the pandemic, giving fans of the original "angry girl" of rock no choice but to refund tickets that they held on to for two years.
The "Jagged Little Pill World Tour" was supposed to be staged in Manila in early April 2020, right smack into the first COVID lockdown or ECQ. It was later postponed to November 2022.
On Wednesday, the Canadian-born Morrissette said she was "crestfallen" to cancel the shows.
"Jagged Little Pill" was the anthem for teens of the mid to late 90s who were experiencing love and heartbreak from their partners and the universe in general. In "You Oughta Know", Morrissette heaped scorn on an abusive ex-lover while in "Ironic", she questioned why the universe gave her "ten thousand spoons when all you need is a knife."
How to refund tickets? Take note of where and how you bought it. We followed the instructions for "store bought with credit card", because in February 2020, GCash was not for big transactions. Yet.
Here is the notice in full from concert promoter Ovation Productions:
SM Tickets
- Mall of Asia Arena Box Office
- SM North EDSA Cinema
- SM Megamall Cinema
- SM Sta Mesa Cinema
- SM Manila Cinema
- SM Masinag Cinema
- SM Taytay Cinema
- SM Bicutan Cinema
- SM BF Paranaque Cinema
- SM Southmall Cinema
- Please register your preferred date to receive your cash refund at smtickets.com/refund. Do not forget to bring actual / physical tickets
Cash payment method – Provincial Ticket Buyers
Please email customercare@smtickets.com with the subject line Refund Request: (Alanis Morissette) and SM Tickets will send instructions and requirements on how to refund.
Credit Card / Debit card payment methods – Metro Manila & Provincial Ticket Buyers
1. Tickets bought Over-The-Counter
a. Scan actual tickets and send to customercare@smtickets.com with the subject line: Reversal Request: (Alanis Morissette)
b. Please note card charge reversals may take 30 to 60 days
2. Tickets bought online and physical tickets were redeemed
a. Scan or take a photo of physical tickets and send to customercare@smtickets.com with the subject line: Reversal Request: (Alanis Morissette)
b. Please note card charge reversals may take 30 to 60 days
3. Tickets bought online but tickets were unredeemed (Patron sill holding vouchers)
a. Scan or take a photo of physical tickets and send to customercare@smtickets.com with the subject line: Reversal Request: (Alanis Morissette)
b. Please note card charge reversals may take 30 to 60 days
Ovation Productions Ticket buyers who bought directly from Ovation Productions
Please email support@ovation.ph with the following details:
1. Subject: Refund – Alanis Morissette
2. Name of customer
3. Scan or photos of tickets We’ll get back to you once your refund is ready to be picked up. Please bring your physical tickets when you pick up your refund.
Globe
Please contact the department or Globe personnel whom you bought the tickets from to process your refund.