Cebu Pacific Addresses Delayed Bags at NAIA 3

(SPOT.ph) Cebu Pacific has made good progress in addressing baggage delay concerns at Ninoy Aquino International Airport (NAIA) Terminal 3 the past few days, following a malfunction in the baggage handling system. 

Over a hundred pieces of luggage were reportedly left behind.

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Baggage System Glitch at NAIA 3

The airline continues to work closely with the private operator New NAIA Infrastructure Corp. (NNIC) to address the issues and restore normal operations. More improvements on the situation are expected in the coming days. Cebu Pacific said the NNIC is "exerting every effort to resolve the technical challenges as quickly as possible."

Due to the delay, passengers were given the option to have their bags delivered to their destination or to pick them up at the airport for domestic flights. For international flights, a similar option was made available, along with delivery services for passengers with onward destinations.

Cebu Pacific said majority of checked luggage continues to travel as planned despite the technical issues. "Our teams are doing everything in their power to expedite baggage deliveries and ensure all affected passengers are assisted promptly. We understand the inconvenience this has caused and appreciate our passengers' patience and understanding."

Also read: Are Passengers Entitled to Compensation for Flight and Baggage Delays?