IKEA Philippines apologized to customers after a surge in visitors crashed their website Wednesday, July 7, the same day the membership program was scheduled for launch. They promised to be back "very soon."
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Here's How to Sign Up for IKEA Philippines' Official Membership Program
Well, This Explains Why the IKEA PH Website Crashed Today
Filipino fans of the DIY furniture maker from Sweden were having difficulties getting past the Personal Data Protection Notice, based on the comments section. Reportr staff also made several unsuccessful attempts to sign up for the loyalty club early Wednesday via website and mobile. So far, sign-up attempts can't go beyond the Data Protection Notice and Membership Registration page.
"It's not you, it's us. We are experiencing a surge of site visitors at this time and our hardworking server is trying to let everybody in," IKEA Philippines said.
The asked Filipinos to keep refreshing the page to start again. Some people on the post's comments section said that after several attempts, they were able to sign up. The Swedish furniture giant has revealed the reason for the site's inability to cope, explaining more people than expected signed up in the first few minutes alone.
Dubbed IKEA Family, the membership club is free and open to all. It is looking to sign up 100,000 Filipinos to its membership program on its first day of launch.
Those who register within the first 24 hours stand a chance to win a home makeover package worth P50,000 with consulations from the brand's interior designers.
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