Poblacion Resto Wantusawa Responds to Food-Poisoning Allegations
Following the recent negative buzz, Wantusawa has released a statement.
(SPOT.ph) Makati's Wantusawa is a popular spot for local oysters you can have raw or cooked a multitude of ways. Now though, the name has become buzzy for a different reason. The restaurant is being called into question with a post circulating on social media that compiled reviews of the place, insinuating that they've given customers food poisoning—something the restaurant has responded to.
Also read: Should You Complain About Restaurants on Social Media?
Wantusawa responds to food-poisoning allegations:
Wantusawa released a statement on their social media accounts reiterating "its commitment to delicious, safe and healthy cuisine for all its patrons." According to them, each "issue" of food-poisoning allegations were dealt with immediately. "Laboratory tests conducted on samples from those dates formally complained of have shown a negative result for bacteria and thus clearing the possibility of any food poisoning."
Also read: GUIDE: What to Do If You Get Food Poisoning
The restaurant also pointed to "social media bullying" as a factor. They then said that they will be reviewing "legal action against these purveyors of bullying and untruth."
What Went Down?
In a Facebook post dated January 23, Facebook user Coco Eje compiled screenshots of negative reviews posted recently on Wantusawa's Facebook page. The common denominator? The customers complaining about food poisoning in the past three weeks. The user also tagged the official Facebook pages of the Food and Drug Administration and Makati City.
"Got food poisoning a day after eating their baked oysters and will probably never eat from their establishment again," reads one. "First and last meal yesterady was from Wantusawa... today, got [a] really bad case of diarrhea and vomiting," reads another. "Food is good but the aftermath was so traumatizing for my group... four out of seven of us experenced food poisoning the day after," says yet another. There are more than 20 reviews all in all in the Facebook post.
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