Makati Shangri-La Is Temporarily Closing Its Doors

The announcement was made today, January 20.

Makati Shangri-La

( Makati Shangri-La announced that it would be temporarily closing on February 1, 2021, in a statement released today, January 20.

"As part of the reorganization exercise, we will sadly be parting ways with a number of colleagues and we will be temporarily closing Makati Shangri-La, Manila," a company spokesperson said in a statement that was sent to

"Owing to continued low business levels and having considered all viable options over weeks of consideration and deliberation, we unfortunately must now make the extremely difficult decision to reorganise our workforce and operations in the Philippines as we continue to navigate an uncertain business environment."

Statement from Makati Shangri-La

Makati Shangri-La
COURTESY OF Makati Shangri-la

"Every effort is being made to support all our affected colleagues through this transition, including providing a fair compensation package that is higher than local statutory guidelines and extending healthcare coverage and grocery support until December 31, 2021, to provide affected employees and their families peace of mind during these uncertain times," the statement read.

The hotel is looking at reopening "at a later date when business conditions have improved."

Makati Shangri-La is one of 15 establishments in Metro Manila accredited by the Department of Tourism with a "Certificate of Authority to Operate as Staycation." This meant that they are operating solely as a place for staycations prior to the temporary closure. 

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DOT Statement on Closure of Makati Shangri-La

 The Department of Tourism (DOT) released a statement stating that they are "saddened by the news," on January 20. Makati Shangri-la has been a pillar of the local tourism industry, they wrote, and "has contributed to positioning the country in the region and around the globe."

The department is hopeful that the hotel will soon be able to operate again, they added. Tourism authorities have been working hard to aid the industry's recovery during the quarantine, working with private stakeholders and other government bodies such as the Department of Labor and Employment (DOLE), and Small Business Corporation (SB Corp). 

Makati Shangri-La opened its doors in April 1993. It is a five-star hotel in the Makati central business district and is within walking distance to some of the biggest shopping malls in the Metro, making the property a popular accommodation for tourists and business travelers alike. 


UPDATE (January 20, 2021): The article was updated following the Department of Tourism releasing a statement regarding Makati Shangri-la's temporary closure. 

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