No More Waiting: Advance Booking Is Now Available in Grab

(SPOT.ph) Long waits to book a Grab ride could soon be a thing of the past, thanks to its new Advance Booking feature. This latest offering from the ride hailing app allows users to schedule rides anywhere from two hours to seven days in advance so you won’t have to stress.

But here’s the catch: This feature is only available for trips to the airport for now as it is just in its beta phase. Each ride covers up to three passengers and three pieces of luggage weighing up to 23 kilograms each.

Take note that you can only book rides to the airport, not from the airport. Fingers crossed this feature expands to other locations soon!

Also read: Here’s How You Can Get 10% Off on 60 Grab Car Rides

How to avail of advance booking in Grab app

You'll find this new feature on the homepage of the Grab app under the "More ways to travel" section. From there, it's a pretty straightforward process—just select the date and time when you want to book the ride.

With Advance Booking, you can see the cost of your scheduled ride upfront.

However, additional charges like tolls and waiting time fees might still apply when you book. Once you confirm your ride, a pre-authorized charge will be placed on your default payment method—whether it's GrabPay, a credit card, or a debit card. The funds will only be deducted after your ride is completed.

If you cancel the ride early, you will get a refund according to Grab’s cancellation policies (more on that below).

Cancellation policy for advance booking in Grab

Customers are free cancel the advance booking without any charge as long as it's up to one hour before the trip.

However, if you cancel the ride less than 60 minutes before the scheduled pick-up time, the full fare will be charged. Cancellation fees will also apply if you do not show up at the scheduled pick-up time. Keep in mind that drivers will only wait for you for 15 minutes.

What about the driver? you ask. Grab claims this feature will ensure timeliness but keep in mind that this excludes external factors like traffic that might still cause some delays. Users who do not get a driver within 15 to 30 minutes after the scheduled time will receive a compensation voucher from Grab as per the terms and conditions.

If the driver does not arrive at the pick-up at all, you can cancel without a fee.

Also read: GrabPet Is Finally Back And Larger Breeds Are Now Allowed Inside the Car