This Travel Site's Office in BGC Makes Work and Play Possible
Klook goes far beyond an awesome air-hockey table.
(SPOT.ph) Millennials might be destroying the diamond industry, the car industry, homeownership and more, but there is one thing we've definitely made better: corporate offices. The avocado toast-loving generation is changing up the corporate scene from stuffy boardrooms and gray cubicles to bright open spaces and genuine relationship-building, and Klook, a travel site that offers bookings and experiences from all over the world, sets a great example. The company has made a new home for its Metro Manila operations on the 25th floor of The Curve in Bonifacio Global City.
With a median age of around 30 years old, Klook is a relatively young company inside and out, having been founded just this 2014. Their vibrant new space in Metro Manila was made for and by the young people of the company—and that goes beyond having an awesome air hockey table (though it’s a huge plus, of course).
To keep in line with that youth and the overarching Klook culture resulting from it, Michelle Cruz, Market Lead for the Metro Manila branch, says they tapped Fadz Construction Inc. to help them build the space. "They really followed through with our vision to create a very collaborative space, and also one that reflects our business—which is traveling—and at the same time, inject a lot of Filipino elements to it," says Cruz in a conversation with SPOT.ph.
After just around three months of discussing their goals for the workspace, the Klook team, which consists of around 40 people, was able to move into their BGC office this June. The new space is around 500 square meters big, but the open floor plan, high ceilings, plus floor-to-ceiling windows overlooking the Metro make it feel much larger than it actually is. Add cool and multi-functional spaces with modern furniture and facilities, plus a genuine work culture that looks out for its people, and you've got everything that sets the Klook office apart.
What calls your attention as soon as you step in, of course, are the "Klook orange" accents splashed all over the office that not only complete the vibe, but also set off the tone for the company's youthful energy. Situated right by the entrance is a homey kitchenette and bar, which is always stocked with goodies like cereals, snacks, and drinks for the employees. There are also huddle spaces and tables for employees to sit and chat while fueling up. "The furniture that we chose have a lot of Filipino touches: so there's a lot of say, rattan and plants just to keep the overall vibe a lot more vibrant," says Cruz.
An ultra-comfy looking lounge area is set right against a city backdrop. "Even in our common area where we accept guests, people can also go there if they want to have a more relaxing work view," explains Cruz. And we can see why: it's got an air hockey table and a single-hole mini-golf set (what better way to settle disputes than a less-than-friendly game?), a rattan hammock chair plus soft couches, and a built-in projector and screen, which they reserve for movie or game nights in the office.
Their designated work area is another large room with rows of tables and monitors set right next to each other: there are no gray boxes to be found here. "There are no walls, there are no private offices: so everyone, regardless of position, sits in the same place. In a way, [this set-up] really encouraged us a lot to have collaborative discussions around different themes," says Cruz. Put the fact that they have several meeting rooms scattered around the office—named after different countries—and phone booths for when they need to speak with contacts from here and abroad, above their open tables, and you can be sure that the Klook office is always alive and growing.
Part of this growth is keeping up with the demand for the travel-booking website with clients and partners adding up nearly every day. The Metro Manila team is in charge of creating most of the content you see on the website, from text to videos (they’ve also got a new creative studio exactly for this purpose!), so burnout is unavoidable. To combat this, Klook has a team in each of their offices around the globe to make sure everybody’s keeping up workwise and well, person-wise.
This team, usually led by an Office Experience Manager, is in charge of planning work events in and out of Klook offices. They don’t do your typical once-a-year office outing; the Klook team usually goes out once a month, plus breakfast or dinner get-togethers every week. Plus, they check out whatever attractions they can together, including the haunted house Asylum Manila and other nearby fun spots.
The Metro Manila team first started out with less than 10 people renting out a small office space in 2017, where they couldn't tell whether it was day or night out, so the move to their BGC office is a mark of even greater things coming. The new office has already become their new hangout, admits Cruz, who says that most employees come in early and stay late for two main reasons: first, to avoid traffic, and second, just because it's a great place to be. In an office that goes beyond awesome amenities to putting people first, we understand why.
Images by Vincent Coscolluela.