These Metro Manila Hotels Are Ready for the "New Normal"

For when you're ready to take a staycation.

( Traveling can be tricky until we’ve completely eradicated COVID-19. Most transactions—from checking in to payment—will probably be done online, flights will be limited, and face masks will be part of your travel essentials. On the bright side, domestic travel will finally get the attention it deserves, and maybe staycations will be the closest thing you can get to being away from home for now. The pandemic has had a significant effect on the tourism industry and to address this, Metro Manila hotels are already practicing extra measures to prepare for the day when they can welcome guests back.

Also read:
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Bookmark these Metro Manila hotels for when you’re ready to go on a staycation:

Shangri-La Group

PHOTO Courtesy of Shangri-La Group

Makati Shangri-La
Ayala Avenue corner Makati Avenue, Makati City

EDSA Shangri-La
1 Garden Way, Ortigas Center, Mandaluyong City

Shangri-La at the Fort
30th Street corner 5th Avenue, Bonifacio Global City

The six properties of the Shangri-La Group, which includes Makati Shangri-La, Shangri-La at the Fort, EDSA Shangri-La, and Hotel Jen Manila, announced on June 17 their enhanced hygiene protocols under their "Shangri-La Cares" initiative. Measures in this program include deep cleaning of all high-touch surfaces, use of medical-grade sanitizers and disinfectants, and frequent cleaning of air filters. The hotel group also amped up training on cleaning and sanitization among their staff through a partnership with cleaning and hygiene provider Diversey.

Belmont Hotel Manila

PHOTO BY Website/Belmont Hotel
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Newport Boulevard, Newport City, Pasay City

For their campaign "#Safe Stay, We Care," Belmont Hotel Manila collaborated with their long-time cleaning and hygiene partner Diversey. Guest rooms and public areas are regularly disinfected while high-frequency touchpoints like knobs, light switches, telephones, remote controls, and bathrooms are thoroughly sanitized. Rooms have sanitizing kits and bear a "safe stay" clean seal at check-in to inform guests that rooms have been disinfected and have not been accessed between cleaning and arrival.

Savoy Hotel Manila

PHOTO BY Website/Savoy Hotel

101 Andrews Avenue, Newport City, Pasay City

Like Belmont, Savoy is also working with Diversey, Inc. to make sure that all guest rooms are sanitized after every use. Their dining outlets now serve packed meals and outside food deliveries will be prohibited. Public amenities like gym and pool areas are closed, and gathering at high-traffic areas like the hotel lobby are not allowed.

Summit Hotels and Resorts

PHOTO Courtesy of Summit Hotels and Resorts

Summit Hotel Greenhills
13 Annapolis Street, Greenhills, San Juan City

Summit Hotel Magnolia
Doña M. Hemady Avenue corner Aurora Boulevard, Quezon City

All six properties of Summit Hotels and Resorts (SHR) as well as all Go Hotels outlets in the Philippines have adopted the "Circle of Clean" program, which aims to provide guests with a worry-free stay. Disinfection mats and hand sanitizers are available at all entry points, while check-in counters are equipped with clear acrylic barriers to minimize contact between guests and staff. SHR properties in the Metro are located in Greenhills, San Juan and New Manila, Quezon City.

Sheraton Manila Hotel

PHOTO Courtesy of sheraton Manila

Newport Boulevard, Newport City, Pasay City

Having just opened in 2019, Sheraton Manila hopes to welcome back their patrons with their campaign "Commitment to Clean." This includes the creation of transmission barriers a.k.a. ensuring lesser contact among guests and staff through mobile check-in and keyless entry. With a swipe and a few clicks on their Marriott Bonvoy mobile app, guests can easily access their rooms or have a quick chat with their concierge (without having to actually go to the front desk). Sheraton Manila is also set to use an electrostatic sprayer recommended by the World Health Organization for deep-cleaning their rooms.

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New World Makati Hotel

PHOTO BY Courtesy of New World Makati Hotel

Esperanza Street corner Makati Avenue, Ayala Center, Makati City

As early as February, New World Makati Hotel heightened their sanitation measures. They've got stringent measures in place: Hotel staff who come from low-risk areas are given transportation to and from work, while those who come from high-risk places are provided with accommodation and full-board meals to minimize possible transmission of the virus from outside the hotel. For guests, only disposable glasses, cutlery, and one-page room-service menus are used to lessen surface contact.

Okada Manila

PHOTO Courtesy of Okada Manila

New Seaside Drive, Tambo, Parañaque City

"True clean. True safe. True heart." or "3T" is Okada Manila's battle cry as their professionals commit to keeping the resort free from COVID-19. All team members undergo COVID-19 testing and are cleared before returning to work. Aside from the usual thermal checks and sanitation stations, the resort is also implementing physical distancing of at least six feet of space between each person while gaming tables are restricted to only three players at a time. Expect to see markings on the floor and signs displayed to make sure that these measures are followed.

Crowne Plaza Manila Galleria

PHOTO Courtesy of crowne Plaza

Ortigas Avenue corner Asian Development Bank Avenue, Ortigas Center, Quezon City

Guests at Crowne Plaza Manila Galleria are requested to accomplish a health declaration form even before they step in the doorway of the hotel—or should we say, a sanitizing mat. All escalators are equipped with UV handrail sanitizers to complement the frequent cleaning and sanitizing of high-touch areas. Seven Corners, the property's in-house restaurant known for their buffets, is switching to an a la carte menu that still includes favorites like the U.S. Prime Rib Eye and Norwegian salmon fillet.

Crimson Hotel Manila

PHOTO Courtesy of Crimson Hotel

2609 Civic Drive, Filinvest City, Alabang, Muntinlupa City

As part of the Chroma Hospitality group, Crimson Hotel Manila introduces the "Culture of Clean." This starts as soon as guests arrive at the airport, where they're picked up by hotel vehicles with driver-passenger partitions. The driver will show a QR code to the guest, which can be scanned to show your check-in process and safety measures at the hotel. Electrostatic sprays are used around the hotel to sanitize rooms and public areas, while a UV bulb is installed in the room during cleaning to make sure that not even a droplet is left unwiped.

Hilton Manila

PHOTO Courtesy of Hilton Manila

1 Newport Boulevard, Newport City, Pasay City

Hilton Manila identified 10 high-touch areas in every guest room that would need a lot of cleaning between stays. These are the switches and electronic controls, handles and knobs, bathroom surfaces, climate-control panels, telephones and remote controls, bed and bedding, bath amenities, tables and desks, closet goods like iron and safe handle, and in-room food and beverage. The Hilton Digital Key, which has been in use by the hotel for a while now, comes in pretty handy. You don’t need a key card, minimizing a lot of touch points from check-in to check-out.

Seda Hotels

PHOTO BY Facebook/Seda BGC

Seda BGC
30th Street corner 11th Avenue, Bonifacio Global City

Seda Vertis North
Seda corner Lux Drives, Vertis North, Quezon City

Seda Residences Makati
Ayala Avenue corner Amorsolo Street, Legazpi Village, Makati City

For Seda Hotels' #SafeAtSeda, guest rooms are limited to a maximum of two occupants. You can also expect reduced room amenities like hair dryer, notepad and pen, throw pillows,bed runners, mini-bar, and other reusable items. The front desk is equipped with protective barriers for added safety. As of writing, the hotel requires presentation of PCR proof of test for guests with existing bookings, foreign guests in transit or staying short-term, repratriated OFWs, stranded passengers, and healthcare workers.

Diamond Hotel

PHOTO Courtesy of Diamond Hotel

Roxas Boulevard corner Dr. J. Quintos Street, Manila

While Diamond Hotel has always implemented hygiene and sanitation protocols, the ongoing pandemic requires more stringent measures. The hotel is limiting seating capacity at dining outlets and in function rooms. Staff have also been trained to ensure that the rooms and facilities are disinfected every after guest stay.

The Peninsula Manila

PHOTO BY Facebook/The Manila Peninsula

Ayala Avenue corner Makati Avenue, Makati City

The Peninsula Hotels, including The Peninsula Manila, is implementing flexibility of bookings for 2020. With everything still up in the air on when things will go back to normal (or if they ever will), cancellation fees have been waived. Inside the rooms, directories and menus were replaced with ones that you can access on your phone through your browser, eliminating unnecessary surface contact. The Peninsula Manila is also using PenChat, a 24-hour messaging service so you don't have to always use the room's landline or go to the front desk.

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